Terms of service

 

These Terms of Service govern access to tallahasseediscountfurniture.shop and purchases from the Tallahassee Discount Furniture online store. By using the website or placing an order, you agree to these Terms and the policies incorporated by reference. If you do not agree, do not use the website. Mandatory rights under applicable Canadian federal, provincial, or territorial law are not excluded or limited.

Eligibility and Accounts

You must have the legal capacity to enter into a binding contract in your province or territory, or use the store with the involvement and consent of a parent or legal guardian. You are responsible for accurate account and checkout information, keeping credentials confidential, and activity conducted through your account. Notify us promptly of suspected unauthorized access.

Products and Website Information

We make reasonable efforts to present descriptions, images, dimensions, colours, compatibility information, availability, and prices accurately. Screens and manufacturing variations may affect appearance. Product information may be corrected or updated without notice. A material correction affecting an order will be communicated and, where appropriate, the customer may confirm the corrected order or receive a cancellation and refund.

Prices, Taxes, and Payment

Prices are shown in the currency indicated on the website, ordinarily Canadian dollars for Canadian customers. Applicable sales tax is calculated as required. Free standard shipping applies to all orders. We do not intentionally add mandatory non-government charges that make an advertised price unattainable. Optional upgrades or services, if offered, will be disclosed before the customer agrees to pay.

Payment is due at checkout using an accepted method. By submitting payment details, you represent that you are authorized to use the method and authorize the applicable charge. Payment may be subject to authorization, fraud screening, and verification by third-party processors. We may cancel or hold an order where payment is declined or there are reasonable indications of fraud or error.

Orders and Contract Formation

An order is an offer to purchase. An automated acknowledgement confirms receipt but is not acceptance. We accept an order when we send confirmation of acceptance or dispatch, whichever occurs first. We may decline or cancel an order before acceptance because of stock limits, pricing or description errors, suspected fraud, delivery restrictions, legal requirements, product safety concerns, or other reasonable grounds. If payment was collected for a cancelled order, it will be refunded.

We may limit quantities per person, household, account, payment method, or address where reasonably necessary. Resale or commercial export may require prior written approval. Title and risk pass as provided by applicable law and the delivery terms communicated at checkout; nothing in this sentence overrides mandatory consumer protections.

Shipping, Returns, and Refunds

Delivery estimates and procedures are described in the Shipping Policy. Voluntary returns and refunds are described in the Return and Refund Policy. Those policies form part of these Terms. Delays caused by events outside our reasonable control will be handled fairly, and any mandatory cancellation or refund right remains available.

Acceptable Use

You may use the website only for lawful purposes. You must not interfere with security or operation; introduce malicious code; scrape or harvest data without authorization; impersonate another person; use false payment or contact information; attempt unauthorized access; infringe intellectual property or privacy rights; make fraudulent purchases or claims; or use the website in a way that violates law or harms others. We may suspend access reasonably necessary to investigate or prevent abuse.

Intellectual Property

The website and its original text, graphics, photographs, branding, arrangement, software, and other content are owned by or licensed to Tallahassee Discount Furniture and are protected by applicable intellectual property law. You receive a limited, revocable, non-transferable licence to use the website for personal shopping. No content may be reproduced, distributed, modified, sold, or commercially exploited without permission, except as law permits.

Third-Party Services and Links

The website may rely on or link to third-party services, including Shopify, payment processors, carriers, and social platforms. Their services may be governed by separate terms and privacy notices. We are not responsible for an independent third party’s content or conduct, but this does not remove responsibility we have under applicable law for service providers acting on our behalf.

Reviews and User Content

If you submit a review, image, or other content, you confirm that you have the right to do so and that it is accurate, lawful, and does not violate another person’s rights. You grant us a worldwide, non-exclusive, royalty-free licence to host, reproduce, format, and display that content for operating and promoting the store. We may moderate or remove content that is unlawful, abusive, fraudulent, irrelevant, or violates these Terms, but are not required to publish submissions.

Disclaimers and Limitation of Liability

To the fullest extent permitted by law, the website is provided on an “as available” basis. We do not promise uninterrupted or error-free access. Product warranties are those expressly stated by us or the manufacturer and those implied by law. We do not exclude legal guarantees, implied warranties, or remedies that cannot be excluded.

To the fullest extent permitted by law, Tallahassee Discount Furniture is not liable for indirect, incidental, special, punitive, or consequential loss arising from use of the website or a purchase where such exclusion is lawful. Any permitted aggregate liability relating to a product will not exceed the amount paid for that product. These limits do not apply to fraud, wilful misconduct, gross negligence where it cannot be limited, personal injury caused by negligence, breach of privacy obligations, or any liability or consumer remedy that law does not permit us to exclude or limit.

Indemnity

To the extent permitted by law, you agree to indemnify Tallahassee Discount Furniture against third-party claims and reasonable costs arising from your unlawful misuse of the website, infringement of another person’s rights, or material breach of these Terms. This obligation does not apply to the extent a claim was caused by our act or omission and does not restrict statutory consumer rights.

Changes, Severability, and Waiver

We may update these Terms prospectively by posting a revised version and effective date. Changes do not retroactively alter an accepted order unless agreed or required by law. If a provision is unenforceable, it will be limited or severed to the minimum extent necessary and the remainder will continue. Failure to enforce a provision once is not a continuing waiver.

Governing Law and Disputes

These Terms are governed by the laws of Canada and the province or territory applicable to the transaction, without depriving a consumer of mandatory protections in the jurisdiction where they reside. Before starting formal proceedings, please contact info@tallahasseediscountfurniture.shop so we can attempt to resolve the concern. You retain the right to contact the consumer affairs office, privacy regulator, court, or tribunal with lawful jurisdiction. Nothing requires a consumer to waive a non-waivable right to bring or participate in a proceeding.

Measurements, Space Planning, and Compatibility

Customers are responsible for checking listed dimensions, orientation, configuration, weight, load capacity, door swing, drawer clearance, seat height, and compatibility with the intended room and use. Product dimensions may be rounded within ordinary manufacturing tolerances. Before ordering, measure entrances, hallways, corners, stairs, elevators, loading areas, and the final placement area. We are responsible for material inaccuracies in our descriptions, but not for a failure to fit where accurate dimensions were provided and the customer’s space was not measured.

Natural Materials and Commercial Tolerances

Wood grain, knots, stone veining, leather texture, woven fibres, distressing, hand-applied finishes, and similar characteristics may vary. Minor differences in shade, pattern alignment, stitching, cushioning, dimensions, or finish that fall within reasonable industry and manufacturing tolerances do not necessarily constitute non-conformity. This section does not excuse structural defects, unsafe construction, counterfeit materials, or a material difference from an express description.

Assembly and Installation

Unless expressly included, assembly, installation, wall anchoring, mounting, electrical connection, plumbing, structural reinforcement, removal of doors or railings, and disposal of old furniture are not part of the product price. Assembly instructions, hardware specifications, weight limits, anti-tip restraints, and maintenance directions must be followed. Customers must not use a product that is unstable, incompletely assembled, damaged, recalled, or missing a required safety component.

If a customer hires an independent installer, mover, or contractor, that person is not our employee or agent merely because we provided general information about installation. The customer should verify qualifications, insurance, and suitability. We remain responsible for obligations that applicable law assigns to us and for any service we expressly sell as part of the transaction.

Promotions, Discount Codes, and Clearance

Promotions apply only during the stated period and while qualifying inventory lasts. Unless expressly stated, discount codes cannot be combined, exchanged for cash, applied retroactively, used against taxes, or used to purchase gift cards. A promotion may exclude identified brands, categories, custom items, or clearance goods if the exclusion is disclosed before purchase. “Final sale” affects only voluntary change-of-mind returns and never removes mandatory remedies for defective, unsafe, or misdescribed goods.

Gift Cards and Store Credit

If gift cards or store credits are offered, they may be subject to separate terms presented at purchase or issuance. We will not impose an expiry date or prohibited fee where applicable provincial law forbids it. Gift cards are not replaceable for cash except where law requires, and suspected unauthorized use should be reported promptly.

Product Care and Maintenance

Care instructions form an important part of safe and reasonable use. Customers should protect furniture from moisture, excessive heat, direct sunlight, unsuitable chemicals, overloading, dragging, unapproved alterations, and environmental conditions inconsistent with the manufacturer’s guidance. Damage caused solely by misuse, accident, improper assembly, infestation, unauthorized repair, or failure to follow care instructions may not be a product defect, subject always to applicable law.

Recall and Safety Cooperation

We may contact purchasers and disclose necessary transaction information to manufacturers, suppliers, carriers, insurers, or regulators to investigate an incident or administer a recall. A customer who receives a safety notice must stop using the affected product and follow the stated instructions. Resale, donation, or transfer of a recalled product contrary to safety directions may create serious risk.

Events Outside Reasonable Control

We are not responsible for delay or failure caused by events outside reasonable control, such as severe weather, wildfire, flood, transport interruption, labour disruption, carrier embargo, border or customs action, epidemic, government order, utility failure, cyber incident, supplier shutdown, or natural disaster. We will take reasonable steps to reduce the effect, communicate material delays, and provide any cancellation or refund required by law. This clause does not excuse payment refunds already legally due.

Electronic Records and Communications

You agree that order confirmations, invoices, notices, disclosures, and other transaction records may be provided electronically to the contact information supplied, except where law requires another form. You are responsible for keeping that information current. Electronic acceptance and records have the same effect as paper to the extent recognized by applicable law.

Entire Agreement and Order of Priority

For a purchase, the agreement consists of the accepted order, product-page information, checkout disclosures, these Terms, and incorporated store policies. If they conflict, mandatory law prevails first, followed by a specific written term agreed for the order, the checkout disclosure, the product page, these Terms, and the general policies, unless the context or law requires a different result.